Search for the "Secure Comfort" app on your app store
For IOS:
https://apps.apple.com/us/app/secure-comfort/id1582210299
Please note that only one digital device/app can be connected to a controller at a time.
To change the device name, follow these steps:
To check the controller/device status, press the center button quickly to display the device status. Here are the possible status codes and their meanings:
Please note that this device operates only on 2.4GHz Wi-Fi router bands with IEEE 802.11 B/G/N compatibility. Ensure that your Wi-Fi signal is on the 2.4GHz frequency.
For troubleshooting, consider the following steps if you encounter issues:
If you receive a "Device adding timeout" or "Failed to Connect to the router" error during setup, it could be due to an incorrect network name or password entered.
• Commands include: “Turn <device name> On”.
• “Turn <device name> Off”.
• “Turn <device name> to (1-20).
• “Turn <device name> Preheat On”.
• “Turn <device name> Preheat On”.
• “Turn <device name> Down”.
• “Turn <device name> Up”.
• The Device name set in the app will be used during commands.
• Temperature settings must be from 1-20.
If you have a queen or king-sized blanket, there will be two controllers connected. One digital device/app can operate both controllers. However, please note that only one digital device/app can be connected to a heated controller at a time. Therefore, if two people are sharing a queen or king-sized blanket, it is recommended that each person sets up their portion of the blanket separately using their own digital device/app.
Once Setup is complete, your heated controller and app are completely linked.Any changes made to the controller will also update the app (and vice versa).